Webinar Replay 5/12/2016 - Difficult Conversations

The Ayers Institute for Teacher Learning and Innovation is pleased to offer a replay of the “Webinar Thursday” session from May 12, 2016 at no charge.

Please fill out the form below and click the “Request the Webinar Link” button. A message will be sent to the e-mail address you provide in this form. The e-mail will contain a Web link and instructions for accessing the recording of the Webinar session.

Webinar Topic: Difficult Conversations

Ever wondered where conflict comes from? What causes conflict in the first place, and how do we handle it once it's there? You don't want to miss the Ayers Institute's webinar focusing on Difficult Conversations. In this webinar session we consider the sources of conflict and ways to decide if conflict is productive or not. We also discuss Susan Scott's framework for handling the difficult conversation. This is a positive approach to what many consider to be the most negative element in social interaction--conflict.

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